Abstract network of nodes converging into one connected operating system
System Status: Automation Ready

Dental Operations Symposium 2026

OPERATE
BEFORE YOU
AUTOMATE

Great Automation Starts With Great Operations.

And Great Operations Start With Strong Leaders.

Strong Leaders. Strong Operations. Smarter Automation.

The next generation of dental organizations will not be built by technology alone. They will be built by leaders who know how to combine people, processes, knowledge, data, technology, and AI into one high-performing operation.

November 2–3, 2026 Frisco, Texas

Limited Attendance • Application & Acceptance Required

The Next Chapter

2025 BUILT THE FOUNDATION.
2026 TAKES IT FURTHER.

The 2025 Dental Operations Symposium brought leaders together around the fundamentals of building stronger dental organizations:

Leadership. KPIs. Systems. People. Financial clarity. Growth. AI.

One principle became increasingly clear:

Technology works best when the operation underneath it works.

In 2026, we take the conversation to the next level.

Instead of asking

“What AI should we buy?”

We ask

“Is our organization ready to be automated?”

See What's Different in 2026

YOU CANNOT AUTOMATE CHAOS.

Great Automation Starts With Great Operations.

And Great Operations Start With Strong Leaders.

Strong leaders build strong operations. Strong operations enable automation. The sequence is clear:

Leaders → Operations → Systems → Technology → Automation

  • Build the leadership.
  • Strengthen the systems.
  • Empower the team.
  • Use technology intelligently.
  • Automate for scale.
  1. 01Lead
  2. 02Operate
  3. 03Streamline
  4. 04Automate
  5. 05Scale

2026 Symposium Agenda

OPERATE BEFORE YOU AUTOMATE

Two days focused on the real work of running stronger dental organizations: Financial clarity. Revenue performance. People. Training. Leadership. Operations. Automation. AI.

A/R & RCM60–75 minutes

A/R & RCM: Read the Red Flags

Is Your RCM Department Actually Working?

Learn how to spot collection problems before they hit cash flow and evaluate RCM performance with a simple operator scorecard.

  • A/R aging
  • Days in A/R
  • Denials
  • Clean claims
  • RCM accountability
  • Monthly reviews
Financial Fluency90 minutes

Reading a P&L Like an Operator

Budgets, KPIs & the Numbers That Actually Matter

Build financial fluency without becoming an accountant. Understand which numbers operations leaders can actually influence, how to create realistic budgets, and which KPIs predict performance.

  • P&L
  • Labor
  • Supplies
  • Budgeting
  • Leading vs. lagging KPIs
  • One-page dashboards
Payer Panel60–75 minutes

Payer Panel + Credentialing

Get Providers Revenue-Ready Faster

A practical discussion with payer representatives covering claims, audits, credentialing, provider management, and the operational cost of delays.

  • Payer Q&A
  • Credentialing timelines
  • Claim denials
  • Audits
  • Provider status
  • Lost production
Training Workshop90-minute workshop

Build a Training System That Gets People Productive Fast

The First 72 Hours + The First 14 Days

A hands-on workshop for creating faster onboarding, stronger connection, and better new-hire retention. Learn the four-step training model, then build a practical first-14-days employee connection plan with other operators in the room.

The four-step training model

KNOWSHOWDOPROVE
Leadership60–75 minutes

Difficult Conversations 2.0

Lead the Conversations That Actually Matter

Move beyond generic communication advice. Practice handling the difficult situations operators face every day—from underperformance and culture conflicts to doctor accountability and RCM friction.

  • Real scenarios
  • Scripts
  • Accountability
  • Documentation
  • When HR needs to step in
AI & Automation60–75 minutes

AI at the Intersection of Operations & Marketing

Where Automation Is Actually Working Today

Separate real AI value from hype. See where automation and AI are already improving dental operations—and learn how to evaluate new technology before buying it.

  • Patient reactivation
  • Lead scoring
  • Review management
  • Demand forecasting
  • Marketing automation
  • Operational AI

Plus: How to evaluate an AI vendor before you say yes.

What You Will Leave With

NOT JUST IDEAS.
PRACTICAL TOOLS YOU CAN USE MONDAY MORNING.

  • An A/R and RCM scorecard
  • A one-page operational KPI dashboard
  • Better budgeting and P&L visibility
  • A credentialing tracking framework
  • A new-hire training protocol
  • A first-14-days retention plan
  • Difficult-conversation scripts
  • A framework for evaluating AI and automation
  • A clearer operational plan for your organization

Come with operational problems. Leave with tools to solve them.

November 2–3, 2026 Frisco, Texas

Limited Attendance • Application Required

Apply to Attend

The Operator Journey

LEAD → OPERATE → STREAMLINE → AUTOMATE → SCALE

01

LEAD

Strong leaders create clarity.

Build stronger managers, accountability, and teams.

02

OPERATE

Know the business.

Understand the financial and operational health of the business.

03

STREAMLINE

Remove friction.

Fix workflows, training, RCM, and revenue friction.

04

AUTOMATE

Use technology intelligently.

Apply technology and AI where it creates measurable value.

05

SCALE

Grow without multiplying chaos.

Build systems capable of performing consistently across people and locations.

Operations First. Automation That Works.

OPERATE BEFORE YOU AUTOMATE.

RCM, P&L visibility, payer management, training, leadership, and AI — the agenda covers the real work of running a stronger dental organization. This is where it all connects.

Strengthen the Operation

Financial clarity, RCM, and workflows that hold up under growth.

Strengthen the Team

Leadership, accountability, and training that get people productive fast.

Automate What Matters

Technology and AI applied where they create measurable value.

Three Leaders. One Mission.

THREE PERSPECTIVES.
ONE BETTER-OPERATED BUSINESS.

Santosh Patel, Dr. Kathryn Alderman and Dr. Charles Moser at the Dental Operations Symposium
Dental Operations Symposium 2026 VIP logo

The team behind the room

Santosh Patel, Dr. Kathryn Alderman and Dr. Charles Moser — three operators building the 2026 symposium around real systems, not theory.

CM

Dr. Charles Moser

KNOW THE BUSINESS

Financial Visibility • KPIs • Profitability • Scale

Can you clearly see how your business is performing?

SP

Santosh Patel

LEAD THE BUSINESS

Leadership • Accountability • People • Execution

Can your organization execute without you controlling everything?

KA

Dr. Kathryn Alderman

AUTOMATE THE BUSINESS

Workflows • Automation • AI • Human + AI Teams

Once your organization operates well, how do you automate it?

More Speakers Coming

Check back soon

Who Should Attend

BUILT FOR LEADERS WHO OPERATE THE BUSINESS

REGIONAL MANAGERS

Overseeing multiple practices and responsible for consistent execution across locations.

DIRECTORS

Responsible for operations, strategy, growth, people, or technology.

VICE PRESIDENTS

Seeking greater visibility, efficiency, scalability, and stronger leadership systems.

PRACTICE & DSO LEADERS

Responsible for improving performance, building teams, implementing technology, or scaling organizations.

If you are responsible for leading, improving, operating, or scaling a dental organization, this room was designed for you.

Not Another Huge Conference

SMALLER ROOM.
BETTER CONVERSATIONS.

We are intentionally limiting attendance.

This symposium is designed for meaningful discussion, direct access to experienced leaders, peer collaboration, and practical problem-solving.

The objective is not to fill a ballroom.

The objective is to build the right room.

Important VIP Notice

ATTENDANCE IS NOT AUTOMATIC.

Because of the collaborative and executive nature of the Dental Operations Symposium, all attendees must apply.

Applications are reviewed to ensure participants are aligned with the event's mission and positioned to benefit from the discussions, speakers, and strategies being shared.

Applying does not guarantee acceptance.

If accepted, you will receive registration details and next steps directly.

Apply to Be Considered

Limited attendance • Application required

Event Details

2026 DENTAL OPERATIONS SYMPOSIUM

Frisco, Texas

Dates

November 2–3, 2026

Venue

17 Cowboys Way, Suite 300

Frisco, TX 75034

Cain Watters Educational Center

Investment

$198 Special VIP

VIP all-access symposium pass.

Monday, November 2

Full symposium experience, leadership sessions, operational strategy, networking, and executive discussions.

Tuesday, November 3

Implementation, orchestration strategy, workshops, and next-step planning.

90-Day Implementation

DON'T JUST LEAVE INSPIRED.
LEAVE READY TO IMPLEMENT.

Each attendee should leave with the foundation of a

90-DAY OPERATE BEFORE YOU AUTOMATE PLAN

  1. 01

    OPERATE

    Identify the biggest operational problems.

  2. 02

    MEASURE

    Determine which KPIs matter.

  3. 03

    STREAMLINE

    Simplify one critical workflow.

  4. 04

    SYSTEMIZE

    Define the necessary roles, SOPs, and knowledge.

  5. 05

    AUTOMATE

    Determine what technology can appropriately handle.

  6. 06

    ORCHESTRATE

    Connect the humans, systems, data, technology, and AI.

  7. 07

    IMPLEMENT

    Set clear 30-, 60-, and 90-day priorities.

THE FUTURE OF DENTAL OPERATIONS WILL NOT BE BUILT BY TECHNOLOGY ALONE.

It will be built by leaders who know how to connect:

People.Process.Knowledge.Data.Technology.AI.

FIRST, OPERATE.
THEN, AUTOMATE.

Dental Operations Symposium 2026

November 2–3, 2026

17 Cowboys Way, Suite 300 · Frisco, TX

Limited Attendance

Application & Acceptance Required

Apply to Attend

Apply to Attend

APPLICATION

Tell us about your organization and what you want to solve. Applications are reviewed individually.

Limited attendance • Application & acceptance required

// partners

Thank You to Our 2026 Sponsors

Henry Schein One logo
AI Advantage 2.0 logo
Dental Science Alliance logo
Solmetex logo
Fidler and Associates logo
Sunbit logo
Subscribili logo
Cain Watters & Associates logo
VoiceCare AI logo

Special thanks to Cain Watters & Associates

CPAs for Dentists, Dental Practices, Business Owners, and Beyond | CWA

Contact

QUESTIONS? REACH OUT.

Have a question about applying, sponsorship, or the symposium? We are happy to help.